What does the term “Edition” mean?

The term Edition refers to the number of impressions produced of a single image. Limited Edition refers to a set production number, for example, 1/9, 2/9, 3/9, etc. Open Edition means there is no set production number.

What does the term “Proof” mean?

A proof is a preliminary version of a finished piece. It may contain a color or detail variation which prevents it from becoming part of the final Limited Edition.

Physical Address

We are located at 413 Leeds Road, Livermore Falls, ME 04254

Payment

Credit card is our preferred method of payment.  Please email contact@lyellcastonguay.com if you’d like to pay for an order via check.

Sales Tax

Orders mailed within the state of Maine are subject to 5.5% sales tax.

Domestic Shipping

Flat rate shipping starts at $6.  Free shipping is included for orders over $99+ shipped within the US.

Handling Time

Unframed artwork ships same day or next; framed artwork ships within 5-7 business days. Please be in touch if you need your order by a certain date.  We’re happy to help.

Shipping confirmation and transit times

You’ll receive an email update when your order ships. Orders typically arrive 3-7 days from the ship date.

International Shipping

We ship worldwide, but additional handling fees may apply. If so, we’ll follow up after your order is placed. International orders ship USPS Priority International Air Mail or USPS Economy International Mail. Please allow 2-3 weeks for delivery.

Fees/Tariffs/Duties

We’re not responsible for customs charges, and they are not included in the price of your order.

Refunds

All sales are final. No refunds.  Please email us at contact@lyellcastonguay.com if you have questions before ordering.

Damages

We trust the USPS & FEDEX to deliver packages in great condition and on schedule.  If your order is taking an unusually long time to arrive or arrives damaged, please be in touch!

Packing

Smaller unframed works are packed flat, larger unframed works are rolled and tube mailed. Framed works are wrapped in bubble packing and shipped in a cardboard box.